Details for PHONE AND INTERNET
Phone and Internet Discounts Available to CenturyLink Customers The Public Service Commission of South Carolina designated CenturyLink as an Eligible Telecommunications Carrier within its service area for universal service purposes. CenturyLink’s basic local service rates for residential voice lines are $18.07-$18.47 per month and business services are $33.60-$37.00 per month. Specific rates will be provided upon request. CenturyLink participates in a government benefit program (Lifeline) to make residential telephone or broadband service more affordable to eligible low-income individuals and families. Eligible customers are those that meet eligibility standards as defined by the FCC and state commissions. Residents who live on federally recognized Tribal Lands may qualify for additional Tribal benefits if they participate in certain additional federal eligibility programs. The Lifeline discount is available for only one telephone or broadband service per household, which can be either wireline or wireless service. Broadband speeds must be 10 Mbps download and 1Mbps upload or faster to qualify. Lifeline discounts include a transfer restriction (port freeze). This means that you are unable to obtain the Lifeline discount on service with another provider for a period of time. The length of time depends on the services you purchase – 60 days for voice telephone service, 12 months for qualifying broadband service. Certain exceptions to the transfer restrictions may apply. See http://www.lifelinesupport.org/ls/change-my-company.aspx for more information. A household is defined for the purposes of the Lifeline program as any individual or group of individuals who live together at the same address and share income and expenses. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Consumers who willfully make false statements in order to obtain Lifeline telephone or broadband service can be punished by fine or imprisonment and can be barred from the program. Lifeline eligible subscribers may also qualify for reliable home high-speed Internet service up to 1.5Mbps for $9.95* per month for the first 12 months of service. Please call 1-800-257-3212 or visit centurylink.com/internetbasics for more information. If you live in a CenturyLink service area, please call 1-855-9546546 or visit centurylink.com/lifeline with questions or to request an application for the Lifeline program. *CenturyLink Internet Basics Program – Residential customers only who qualify based on meeting income level or program participation eligibility requirements, and requires remaining eligible for the entire offer period. First bill will include charges for the \first full month of service billed in advance, prorated charges for service from the date of installation to bill date, and one-time charges and fees described above. Qualifying customers may keep this program for a maximum of 60 months after service activation provided customer still qualifies during that time. Listed High-Speed Internet rate of $9.95/mo. applies for first 12 months of service (after which the rate reverts to $14.95/mo. for the next 48 months of service), and requires a 12-month term agreement. Customer must either lease a modem/router from CenturyLink for an additional monthly charge or independently purchase a modem/router, and a onetime High-Speed Internet activation fee applies. A one-time professional installation charge (if selected by customer) and a one-time shipping and handling fee applies to customer’s modem/router. General – Services not available everywhere. Have not have subscribed to CenturyLink Internet service within the last 90 days and are not a current CenturyLink customer. CenturyLink may change or cancel services or substitute similar services at its sole discretion without notice. Offer, plans, and stated rates are subject to change and may vary by service area. Deposit may be required. Additional restrictions apply. Terms and Conditions – All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at centurylink. com. Taxes, Fees, and Surcharges – Applicable taxes, fees, and surcharges include a carrier Universal Service charge, carrier cost recovery surcharges, state and local fees that vary by area and certain in-state surcharges. Cost recovery fees are not taxes or government-required charges for use. Taxes, fees, and surcharges apply based on standard monthly, not promotional, rates.