Details for PHONE AND INTERNET

Phone and Internet Discounts
Available to CenturyLink Customers
The Public Service Commission of South Carolina designated
CenturyLink as an Eligible Telecommunications Carrier within its
service area for universal service purposes. CenturyLink’s basic
local service rates for residential voice lines are $18.07-$18.47
per month and business services are $33.60-$37.00 per month.
Specific rates will be provided upon request.
CenturyLink participates in a government benefit program
(Lifeline) to make residential telephone or broadband service more
affordable to eligible low-income individuals and families. Eligible
customers are those that meet eligibility standards as defined by
the FCC and state commissions. Residents who live on federally
recognized Tribal Lands may qualify for additional Tribal benefits if
they participate in certain additional federal eligibility programs.
The Lifeline discount is available for only one telephone or
broadband service per household, which can be either wireline or
wireless service. Broadband speeds must be 10 Mbps download
and 1Mbps upload or faster to qualify.
Lifeline discounts include a transfer restriction (port freeze).
This means that you are unable to obtain the Lifeline discount on
service with another provider for a period of time. The length of
time depends on the services you purchase – 60 days for voice
telephone service, 12 months for qualifying broadband service.
Certain exceptions to the transfer restrictions may apply. See
http://www.lifelinesupport.org/ls/change-my-company.aspx for
more information.
A household is defined for the purposes of the Lifeline program
as any individual or group of individuals who live together at the
same address and share income and expenses. Lifeline service
is not transferable, and only eligible consumers may enroll in the
program. Consumers who willfully make false statements in order
to obtain Lifeline telephone or broadband service can be punished
by fine or imprisonment and can be barred from the program.
Lifeline eligible subscribers may also qualify for reliable home
high-speed Internet service up to 1.5Mbps for $9.95* per month
for the first 12 months of service. Please call 1-800-257-3212 or
visit centurylink.com/internetbasics for more information.
If you live in a CenturyLink service area, please call 1-855-9546546 or visit centurylink.com/lifeline with questions or to request
an application for the Lifeline program.
*CenturyLink Internet Basics Program – Residential customers only who qualify
based on meeting income level or program participation eligibility requirements, and
requires remaining eligible for the entire offer period. First bill will include charges
for the \first full month of service billed in advance, prorated charges for service
from the date of installation to bill date, and one-time charges and fees described
above. Qualifying customers may keep this program for a maximum of 60 months after
service activation provided customer still qualifies during that time. Listed High-Speed
Internet rate of $9.95/mo. applies for first 12 months of service (after which the rate
reverts to $14.95/mo. for the next 48 months of service), and requires a 12-month
term agreement. Customer must either lease a modem/router from CenturyLink for
an additional monthly charge or independently purchase a modem/router, and a onetime High-Speed Internet activation fee applies. A one-time professional installation
charge (if selected by customer) and a one-time shipping and handling fee applies to
customer’s modem/router. General – Services not available everywhere. Have not
have subscribed to CenturyLink Internet service within the last 90 days and are not a
current CenturyLink customer. CenturyLink may change or cancel services or substitute
similar services at its sole discretion without notice. Offer, plans, and stated rates are
subject to change and may vary by service area. Deposit may be required. Additional
restrictions apply. Terms and Conditions – All products and services listed are
governed by tariffs, terms of service, or terms and conditions posted at centurylink.
com. Taxes, Fees, and Surcharges – Applicable taxes, fees, and surcharges include
a carrier Universal Service charge, carrier cost recovery surcharges, state and local
fees that vary by area and certain in-state surcharges. Cost recovery fees are not taxes
or government-required charges for use. Taxes, fees, and surcharges apply based on
standard monthly, not promotional, rates.

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